Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our Driving Test Routes app ("the App"). We are committed to safeguarding your privacy and ensuring that your data is handled securely and in compliance with the UK GDPR, the Data Protection Act 2018, and, where applicable, the EU GDPR.
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information You Provide
- Name, email address, and contact details (e.g. when registering or subscribing).
- Payment information (processed securely by third-party providers such as Apple App Store, Google Play, or Stripe).
b) App Usage Data
- Test centre selected, routes viewed, and in-app preferences.
- Device type, operating system, and app version.
c) Location Data (if enabled)
- To provide driving route guidance, the App may request access to your device’s GPS location.
- You can enable or disable location services at any time in your device settings.
2. How We Use Your Information
- Provide access to driving test routes and related features.
- Process payments and manage subscriptions.
- Improve app performance and user experience.
- Send important service updates (e.g. app changes, subscription notices).
- Respond to customer queries and provide support.
We do not sell your personal data to third parties.
3. Legal Basis for Processing
- Contractual necessity – to provide the services you requested.
- Consent – for optional features such as location tracking or marketing emails.
- Legal obligation – to comply with financial, tax, or regulatory requirements.
- Legitimate interests – to improve and secure our App.
5. Data Storage and Security
- Your personal data is stored securely on servers located in the UK or EEA.
- We apply appropriate technical and organisational measures to protect your information.
- Access to your data is restricted to authorised personnel only.
6. Data Retention
- We retain personal data only for as long as necessary to provide our services and comply with legal obligations.
- Account information is deleted when you close your account, unless retention is required by law (e.g. financial records).
7. Your Rights
Under UK and EU data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to our processing of your data.
- Request transfer of your data to another service provider.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at: ordfordinfo@gmail.com.
8. Children’s Privacy
Our App is not intended for use by children under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to have it removed.
9. International Data Transfers
If we transfer your personal data outside the UK/EEA, we will ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses approved by the UK or EU.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published within the App and/or on our website, with the “Last Updated” date revised accordingly.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Ordford Limited
Email: ordfordinfo@gmail.com
Address: 50 Granby Row, Manchester, United Kingdom, M1 7AY
If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or with your local data protection authority in the EEA.